Dear Mr. Robert Francis (BOB),

We wish to send this letter to you to express our deep gratitude. After purchasing a piece of property on Elk Lake we decided that a “Lake House” would be our place of fun and retirement. We heard of Lakeshore Custom Homes through friends . You clearly exceeded all the established standards of excellence that the US Builders code uses to measure its members. You are a TOP professional in every respect.
Your response to any developing crisis was aggressive and well organized. It contributed greatly to our complete trust and faith that you were protecting our property, money and future home. By the time you finished our home(ahead of schedule), we can honestly state that you exemplified the highest standards of dedication and determination within the builder’s community.
Your complete professional manner, during all phases of planning, financing, building, and follow-up care go without saying that you do not take any of your responsibilities lightly. Even after two years of occupancy there is nothing fictitious in our agreements with Lakeshore Custom Homes. Hey, the house is still standing!
We recommend your service to anybody who desires to employ a Builder who exhibits professional accuracy, mission oriented, and totally committed to excellence.
Thank you for your sterling efforts on building our “Lake House/Home”.

--Dennis and Denise Miller